Safebox Energy, hereinafter referred to as "we," "us," or "our," provides clean and renewable energy solutions for homes, businesses, farms, healthcare facilities, schools, and other organizations. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website. We respect your privacy and handle personal information in accordance with the Nigeria Data Protection Act 2023 and other applicable data protection requirements.
We collect personal information that you choose to provide when you interact with our website. This may happen when you contact us, request a quotation, book a free consultation, make an inquiry about our products or services, or use other communication features available on our website. Depending on what you are contacting us about, the information may include your name, phone number, email address, and other details you choose to provide. We may also collect limited technical information when you use our website. This may include information needed to keep the website working properly, secure, and easy to use. We only collect information that is reasonably necessary for the purposes for which it is collected.
We mainly collect personal information directly from you when you provide it through our website. For example, you may provide your information when you submit an inquiry, request a quotation, book a consultation, or contact us about our products and services. We may also collect limited technical information automatically when you use certain parts of our website where this is necessary for the website's operation, security, or functionality. We aim to collect personal information fairly and transparently and only for clear and legitimate purposes.
We use the information we collect for purposes connected to your interaction with Safebox Energy. This may include responding to your questions and inquiries, providing information about our products and services, responding to quotation requests, arranging consultations, and communicating with prospective customers. We may also use information to improve our website and its features, keep the website secure and functioning properly, and meet legal or regulatory requirements where necessary. We will not use your personal information for a purpose that is unrelated to why it was collected unless there is a lawful basis for doing so.
We process personal information only where there is a lawful basis to do so under the Nigeria Data Protection Act 2023. Depending on the circumstances, we may process your information because you have given us your consent, because it is necessary to respond to a request you have made or provide a service you have requested, because we are required to do so by law, or because another lawful basis under applicable data protection law applies. Where we rely on your consent, you may withdraw your consent. Withdrawing consent will not affect processing that took place before you withdrew it.
We take reasonable steps to protect the personal information we hold from unauthorized access, loss, misuse, or other security risks. The measures we use will depend on the type of information we process and the risks involved. We also take reasonable steps to ensure that personal information we hold is accurate and kept up to date where necessary.
We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. When information is no longer needed, we take appropriate steps to delete or securely dispose of it. While we take reasonable measures to protect your information, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
Some service providers or systems used to operate websites may be located outside Nigeria. Where your personal information needs to be transferred outside Nigeria, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements. Where required by law, appropriate safeguards will be put in place to protect your personal information when it is transferred or processed outside Nigeria.
Our website is not specifically directed at children. We do not knowingly collect personal information from children where applicable law requires parental or guardian consent without obtaining the required consent. If we become aware that we have collected personal information from a child without the required lawful basis or consent, we will take reasonable steps to address the situation and delete the information where appropriate.
Under the Nigeria Data Protection Act 2023, you have rights in relation to your personal information, subject to the conditions and exceptions provided by law. You have the right to know how your personal information is collected and used and may request access to the personal information we hold about you. If you believe that information we hold about you is inaccurate or incomplete, you may ask us to correct or update it.
In certain circumstances, you may ask us to delete your personal information or restrict how we process it. You may also object to certain processing of your information where the law gives you that right. Where applicable, you may request your personal information in a structured and commonly used format or ask for it to be transferred to another organization. If we process your information based on your consent, you may withdraw your consent. You may also have rights concerning decisions based solely on automated processing where such decisions have legal or similarly significant effects. If you believe your personal information has not been handled properly or your data protection rights have been violated, you may lodge a complaint with the Nigeria Data Protection Commission. These rights are not absolute and may be subject to conditions, limitations, and exceptions under applicable law.
Alternative Dispute Resolution, commonly referred to as ADR, is a way of resolving a disagreement without immediately taking the matter to court. It may include methods such as negotiation or mediation, where the parties have an opportunity to discuss the issue and try to reach an agreed solution. If you have a concern about how we have handled your personal information or any other matter relating to this Privacy Policy, we encourage you to contact us first so that we can understand the issue and try to resolve it.
Where appropriate and where both parties agree, we may consider using an appropriate ADR process to resolve the dispute. Nothing in this section prevents you from exercising your rights under applicable data protection law or from making a complaint to the Nigeria Data Protection Commission, where you are entitled to do so.
We may update this Privacy Policy when necessary. This may happen when there are changes to our website, how we handle personal information, our services, or applicable data protection requirements. When we make changes, we will publish the updated version on our website and update the Last Updated date. We encourage you to check this page from time to time so you can stay informed about how we handle personal information.
If you have questions about this Privacy Policy, how we handle your personal information, or you would like to exercise an applicable data protection right, you can contact us using the details below.
Safebox Energy Email: Solutionsafebox@gmail.com Telephone: +2348135651507